Dargo Hub is our central support centre based in Liverpool UK.
Dargo Hub provides our customers and our people with a dedicated support facility 24 hours a day 365 days a year.
All work activity is co-ordinated and planned with our local management teams from this location using our own in house technology Workrate.
Dargo Hub provides the following services:
Customer Care Centre
Health, Safety, Welfare & Environment
Design, Planning and Architecture Services
Purchasing and Finance
Training & Development
Estimating and Project Tender Support
IN HOUSE TECHNOLOGY THAT
CHANGES THE GAME
Technology is at the heart of how we deliver great experiences for our customers.
WorkrateTM is our in-house technology designed and managed by our own dedicated development team that help our business deliver true innovation in the sector
Whether a planned cyclical maintenance programme, project or responsive service all work activities are managed and coordinated though Workrate.
Our centrally based works co-ordination team work with our managers to ensure that the skilled resources are in the right place at the right time.
REAL TIME INFORMATION
FOR OUR CUSTOMERS
Our technology allows for our customers to have real time and completely transparent access to their service.
Customer can request, amend and approve instructions directly from their desk along with monitoring and interacting with their service schedule.
Our field based teams use mobile technology to record each and every Workrate completed including a detailed photo record which is instantly available for online audit and comment.